What payment methods do you accept?+
Cash, check, all major credit cards (Visa, Mastercard, Amex, Discover), and Sunbit financing. Payment is due on completion. No deposit required for repairs; new-door installations typically require a 50% deposit when materials are ordered.
Why hire an owner-operated company over a national chain?+
When you call Murray's, you reach Eric or one of his trained technicians — not a call-center rep, not a subcontractor. We're a small local team where the same crew that quotes the work also does it. No commission salespeople, no scripts, no $4,000 opener push. Just honest diagnostics and code-correct work, backed by a written warranty.
How quickly can someone come out for a repair?+
Most calls received before noon get same-day service. Emergency calls (door stuck, car trapped, business can't open) jump the queue regardless of time. Average dispatch is around 60 minutes from when you call. We text on the way so you're not stuck waiting all day.
How much does it cost to replace a broken garage door spring?+
Torsion spring replacement starts at $475 — but the final price depends on your door's weight, the spring wire size, and whether one or both springs need to be replaced. Heavier insulated doors and double-car doors need higher-cycle springs and run more. We confirm the exact price on site before any work starts, and recommend replacing both springs together when one breaks (the other is usually close behind).